Dopamyn (“Dopamyn,” “we,” “us,” or “our”) is committed to protecting and respecting the privacy of our users (“you”). This Privacy Policy (the “Policy”), together with other documents we make available through our websites, applications, and services (the “Referenced Documents”), explains how we collect, use, disclose, and protect personal information when you use Dopamyn.
If you do not agree with this Policy, please do not access or use the Services. By accessing or using the Services, you acknowledge and accept this Policy and the Referenced Documents.
1) Applicability and Purpose of This Policy
Applicability
This Policy applies to all Dopamyn services, including the services we provide through our websites, pages, features, or content that we own or operate (collectively, the “Websites”), as well as our web and mobile applications and any API interfaces we provide (collectively, the “Platforms”). Together, the Websites and Platforms are referred to as the “Services.”
You are not obligated to provide personal information to Dopamyn. However, certain information may be necessary for us to provide specific features (for example, account access, campaign participation, verification, or payouts). If you choose not to provide required information, you may not be able to access some or all Services.
Purpose
The purpose of this Policy is to inform you about:
The categories of personal information we may collect and how we use them;
How we use IP addresses, cookies, and similar technologies;
How and when we disclose personal information to third parties;
Your ability to access, correct, update, or delete personal information; and
The security measures we use to help protect personal information.
2) Who We Are
Dopamyn builds tools that help brands run creator and community campaigns and helps creators earn rewards for real outcomes. Our Services are designed to make creator marketing more measurable by tracking campaign participation, linking submissions to campaign requirements, and using signals (including automated checks) to help determine whether campaign outcomes are met.
Dopamyn supports different types of users, including brands/project teams that create and manage campaigns, creators/community members who participate in campaigns, and visitors who browse campaign pages and public content. Depending on how you use Dopamyn, we may process information needed to operate the platform, verify participation, prevent fraud and abuse, provide support, and improve the quality and security of the Services.
3) Scope
This Policy applies to personal information we process in connection with Dopamyn’s Services, including when you:
browse our Websites, landing pages, documentation, or campaign listings;
create an account or maintain a profile on Dopamyn;
connect or link third-party accounts (such as social accounts) or provide public handles/links as part of participation;
create, manage, or participate in campaigns (including submissions, proofs, and campaign-related communication);
receive rewards or payouts, including providing wallet addresses or payout identifiers needed to deliver rewards and maintain transaction records;
use referral features, including referral codes and referral activity tracking;
contact us for support, report issues, or communicate with us through the Services.
This Policy does not apply to third-party services you may access through Dopamyn (for example, social platforms, wallet providers, analytics providers, or payment/payout processors). Their privacy practices are governed by their own policies.
Public and blockchain information: Some information is public by nature (for example, public social handles or posts). Blockchain networks often make transaction data publicly visible. Dopamyn may display or process public information to provide the Services, but we do not control how third-party platforms or public networks handle that information.
4) Collection and Use of Personal Information
When you interact with the Services or other aspects of our business, we may collect personal information from you, from your device/browser automatically, or from third parties where permitted by law.
4.1 Categories of personal information we may collect
Depending on how you use Dopamyn, we may collect:
A. Account and profile information
Such as email address, username/handle, password (stored in hashed form), and profile details you choose to provide (for example, display name, avatar, bio, links, and social handles).
B. Campaign participation and submission information
Such as campaign enrollments, tasks completed, submission links (e.g., post URLs), proofs you provide (e.g., forms, screenshots), and campaign status (e.g., pending, approved, rejected).
C. Rewards, payouts, and transaction information
Such as wallet addresses or payout identifiers, payout status, timestamps, transaction references (e.g., transaction hash), and audit logs related to reward distribution and reconciliation.
D. Communications and support information
Such as messages you send to us, support requests, feedback, survey responses, and related communications.
E. Device, usage, and log information (automatic collection)
Such as IP address, browser type, device identifiers, operating system, language settings, pages viewed, timestamps, referring URLs, diagnostics, performance logs, authentication logs, and security logs (e.g., failed login attempts).
F. Approximate location information
Such as country/city-level location inferred from IP address for security, fraud prevention, analytics, and localization.
G. Information we get from others (third parties)
Including information from social platforms (public profile details and public engagement signals), public sources, fraud prevention vendors, analytics providers, and infrastructure providers, as required or permitted by applicable law.
4.2 Why we collect certain information
Some information is required for us to:
provide the Services effectively (e.g., account access, campaign participation);
verify participation and protect platform integrity;
prevent fraud, abuse, and misuse; and
process rewards/payouts and maintain audit trails.
5) How We Use Your Information
We may use personal information for the following purposes:
To create, maintain, and secure your account;
To enable you to participate in campaigns and complete tasks;
To verify submissions, measure outcomes, and administer campaign rules;
To process rewards and payouts and maintain transaction/audit logs;
To communicate with you about your account, campaigns, rewards, and support requests;
To analyze usage of the Services, troubleshoot issues, and improve features;
To prevent fraud, abuse, unauthorized access, and other harmful activity;
To comply with legal and regulatory obligations and resolve disputes;
To provide you with information about Dopamyn features, services, and updates (and, where permitted, promotions).
6) Legal Bases for Processing (Where Applicable)
If you are located in certain jurisdictions (such as the European Economic Area or the United Kingdom), we rely on one or more legal bases to process personal information:
Contract: to provide the Services you request (account access, campaign participation, verification, and payouts).
Legitimate Interests: to operate, secure, and improve the Services; prevent fraud and abuse; maintain platform integrity; and provide service-related communications.
Consent: where required (for example, certain marketing communications or non-essential cookies). You can withdraw consent at any time.
Legal Obligation: to comply with applicable laws, lawful requests, recordkeeping requirements, and compliance-related duties.
Vital Interests (rare): to protect someone’s safety in emergencies.
7) Information From Cookies and Similar Technologies
We and third parties we authorize may use cookies and similar technologies (such as pixels, tags, SDKs, local storage, and device identifiers) to record preferences, track the use of our Websites and Platforms, and collect information about use of the Services and our interactions with you.
The information collected may include IP address, browser type, operating system, device information, system administration information, and usage patterns. This information is typically used in an aggregated manner to help us understand how the Services are used and to improve performance and user experience.
Cookies and similar technologies may help us:
keep you signed in and remember preferences;
measure usage and performance;
detect fraud and protect accounts;
understand feature usage to improve the Services.
You can manage cookies through your browser settings. If you choose to disable cookies, some portions of the Services may not function properly.
8) Disclosure of Personal Information
We do not sell your personal information. We may disclose personal information in the following circumstances:
A. Service providers and contractors
We may share personal information with vendors who help us operate the Services (for example, hosting, analytics, customer support, fraud prevention, and payout infrastructure). These providers are authorized to use personal information only as needed to provide services to us and must protect it.
B. Brands and campaign partners
If you participate in a campaign, we may share limited information needed to run that campaign (for example, your public handle/profile, submission links, eligibility status, and campaign outcome data). We aim to share only what is necessary for campaign operations and transparency.
C. Legal and safety reasons
We may disclose personal information if necessary to comply with law, respond to lawful requests, protect rights and safety, investigate fraud or security incidents, or enforce our Terms.
D. Corporate transactions
If Dopamyn is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards.
We generally require third parties who receive personal information to protect it and use it only for the purposes described above, unless otherwise required or permitted by law.
9) Access, Correction, and Deletion of Personal Information
You may request access to the personal information we hold about you and request that inaccurate information be corrected or updated. You may also request deletion of certain personal information, account details, or transaction details, subject to legal and operational requirements.
To make a request, contact us using the details in the “Contact Us” section below. We may ask you to verify your identity before processing your request.
10) Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. Our measures may include access controls, encryption in transit, logging and monitoring, and vendor due diligence. We review and update security measures over time in light of legal and technological developments.
However, no system is completely secure, and we do not guarantee that misuse, loss, unauthorized access, modification, or disclosure will never occur.
When registering for the Services, you should choose a strong password, never share credentials with third parties, and contact us immediately if you suspect unauthorized access to or use of your account. You are responsible for all activities that occur under your login credentials.
11) Data Retention
We retain personal information only for as long as necessary for the purposes described in this Policy and to meet legal and regulatory requirements.
In general:
Personal information associated with your account may be retained for up to five (5) years after your account is closed, where reasonably necessary for compliance, security, fraud prevention, or dispute resolution.
Transaction and audit information may be retained for up to five (5) years from the date of the transaction, or longer where required by law or for legitimate compliance/security purposes.
Retention periods may vary depending on the type of information and the reason it is processed.
12) Links to Third-Party Websites
Our Websites and Platforms may contain links to third-party websites or resources. This Policy applies only to Dopamyn’s Services. If you access third-party websites, you do so at your own risk, and Dopamyn is not responsible for third-party content, policies, or practices. We encourage you to review the privacy policies of any third-party website you visit.
13) Changes to This Privacy Policy
We may modify, update, or supplement this Policy from time to time. If we make changes, we may post the revised Policy on our Websites or Platforms and update the “Last Updated” date. Where appropriate, we may also provide notice through the Services.
Your continued use of the Services after a policy update means you understand and accept the updated Policy.
14) Contact Us
If you have any questions, comments, or concerns about this Policy or our privacy practices, you can contact us at:
Support: contact@dopamyn.com